LEADING US BASED
DUMPSTER COMPANY
A DC-based dumpster company using Salesforce’s Sales, Marketing, and Service Clouds partnered with SeedData Systems for an advanced integration and customization project. The goal was to enhance health score management, integrate third-party applications, and deploy an Early Warning System (EWS) in Heroku.
Project
Goals
- Seamless integration of Gainsight with Salesforce.
- Automated health score updates with trigger-based notifications.
- Streamlined account hierarchy and revenue generation.
- Proactive alerts and insights with Heroku EWS.
- Graphical views of page and object data.
- Analysis of monthly and daily usage.
- Deployment of ETL and EWS chart applications in Java.
- EWS app integration in Gainsight.
- Jive, Twilio, DocuSign, and QuickBooks integration.
- Custom product/vendor management, notifications, and calendar/event management.
- Development of a customer community platform.
SeedData Systems'
Approach
- Configured Salesforce for Gainsight integration.
- Created dashboards for graphical data representation.
- Implemented tools for usage analytics.
- Deployed Java applications on Heroku.
- Seamlessly integrated as a connected app in Gainsight.
- Integrated EWS for usage analytics.
- Developed custom management solutions and a customer community platform.
- Integrated Heroku with Salesforce for scalable EWS deployment.
- Developed triggers for health score automation and app communication.
Outcome
A DC-based dumpster company using Salesforce’s Sales, Marketing, and Service Clouds partnered with SeedData Systems for an advanced integration and customization project. The goal was to enhance health score management, integrate third-party applications, and deploy an Early Warning System (EWS) in Heroku.